Returns

At Sunlit Skincare, we understand that sometimes a product may not meet your expectations or needs. That's why we have a hassle-free return policy in place to ensure your satisfaction.

If you need to return an item, please follow these simple steps:

  1. Log in to your customer account on our website. If you don't have an account, you can create one easily.
  2. Find the order that contains the item you wish to return.
  3. Click on the "Return" button next to the item.
  4. Fill out the return request form, providing the reason for the return and any additional details.
  5. Submit the form and wait for our team to review your request.
  6. If your return is approved, we will send you a return shipping label and instructions on how and where to send the package.
  7. Package the item securely, attach the return shipping label, and send it back to us.
  8. Once we receive the returned item, our team will inspect it to ensure it is in its original condition.
  9. If the return is accepted, we will process your refund within 10 business days and notify you via email.

Please note that items returned without prior authorization or outside of the 30-day return window will not be accepted.

If you have any questions or need further assistance with your return, please don't hesitate to contact our friendly customer support team at hello.sunlitskincare@gmail.com. We are here to help!